If you don't know what your users want, you can only deliver what they want by accident.
User research is often the first step of a design process, because you cannot begin designing a product or service without first understanding what the users want.
You will learn :
How to do a user research
How to put them into practice on your projects.
How to create an interview guide
How to run an interview
How to analyze the results of your research.
With this workshop you will be able to get first-hand knowledge of your users in order to design the optimal product/service (one that sells better than your competitors).